System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-6674

Description: 1 of 2 BCP Failover

Maintenance start time: 13 September 2025, 1:00 AM AEST Maintenance end time: 13 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-6675

Description: 2 of 2 BCP Failback

Maintenance start time: 16 September 2025, 1:00 AM AEST Maintenance end time: 16 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Notifications

Monday 1st June 2020

No incidents reported

Sunday 31st May 2020

No incidents reported

Saturday 30th May 2020

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-1527

Description: NAB1/NAB2 TLS and Online Help. Soprano will be disabling TLS 1.0/1.1 as well as resolving the current issue with Online Help

Maintenance start time: 30/05/2020 - 00:00 AEST

Maintenance end time: 30/05/2020 - 3:40 AEST

Impact: No disruption in the service

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START, scheduled 5 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-1527

Description: NAB1/NAB2 TLS and Online Help. Soprano will be disabling TLS 1.0/1.1 as well as resolving the current issue with Online Help

Our team will notify you after the work has been completed.

Friday 29th May 2020

No incidents reported

Thursday 28th May 2020

No incidents reported

Wednesday 27th May 2020

No incidents reported

Tuesday 26th May 2020

No incidents reported