We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Description: Java Software version update

Maintenance start time: 07/04/2026 - 23:00 AEST

Maintenance end time: 08/04/2026 - 02:00 AEST

Impact: No impact expected

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7229

Description: To perform system security updates

Maintenance start time: Tuesday, 21st April, 2026, 23:00 AEST

Maintenance end time: Wednesday, 22nd April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7230

Description: To perform system security updates

Maintenance start time: Monday, 20th April, 2026, 23:00 AEST

Maintenance end time: Tuesday, 21st April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that the upcoming maintenance window on Telstra Integrated Messaging for NAB has been postponed.

Original Date/Time: Tuesday 31st March, 2026, 23:00 AEDT to Wednesday 1st April, 2026, 02:00 AEDT

New Date/Time: Tuesday 21st April, 2026, 23:00 AEST to Wednesday 22nd April, 2026, 02:00 AEST

We are writing to inform you that the upcoming maintenance window on Telstra Integrated Messaging for NAB has been postponed.

Original Date/Time: Monday 30th March, 2026, 23:00 AEDT to Tuesday 31st March, 2026, 02:00 AEDT

New Date/Time: Monday 20th April, 2026, 23:00 AEST to Tuesday 21st April, 2026, 02:00 AEST

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-6989 & PCR-6990

Description: [NAB-MEMS1 and 2] 2 PCRS. Update *.sopranodesign.com cert on NAB1 and NAB2

Maintenance start time: 14/11/2025 - 4:00 AM AEDT

Maintenance end time: 14/11/2025 - 4:56 AM AEDT

Impact: N/A

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-6989 & PCR-6990

Description: [NAB-MEMS1 and 2] 2 PCRS. Update *.sopranodesign.com cert on NAB1 and NAB2

Our team will notify you after the work has been completed.

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: [Insert the PCR number]

Description: [Enter the description that used on the initial communication that sent to the customers]

Maintenance start time: [Insert the date & time in 24 hours format with the correct time zone (AEST or AEDT), example 27/05/2020 - 00:30 AEST]

Maintenance end time: [Insert the date & time in 24 hours format with the correct time zone (AEST or AEDT), example 27/05/2020 - 00:30 AEST]

Impact: [Insert the impact details]

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB started

Change reference: PCR-6705

Description: Software Upgrade B1.962.x (2025/R3.0)

Our team will notify you after the work has been completed.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 20/10/2025- 00:00 AEDT

Maintenance end time: 20/10/2025- 04:00 AEDT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-6041

Description: Release of new Software version with patches and enhancements for NAB MEMS 2

Maintenance start time: 16/10/2025 - 09:00 AEDT

Maintenance end time: 16/10/2025 - 10:33 AEDT

Impact: No service impact

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-6041

Description: Jenkins/Ansible Upgrade B1.956.3 (2025/R3.0)

Our team will notify you after the work has been completed.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Description: Release of new Software version with patches and enhancements for NAB MEMS 2

Maintenance start time: 16/10/2025 - 09:00 AEDT

Maintenance end time: 16/10/2025 - 13:00 AEDT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-6675

Description: 2 of 2 BCP Failback

Maintenance start time: 16 September 2025, 1:00 AM AEST

Maintenance end time: 16 September 2025, 2:30 AM AEST

Impact: 1min Outage from 01:15:00am to 01:16:30 AEST

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-6675

Description: 2 of 2 BCP Failback

Our team will notify you after the work has been completed.

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-6674

Description: 1 of 2 BCP Failover

Maintenance start time: 13 September 2025, 1:00 AM AEST

Maintenance end time: 13 September 2025, 2:05 AM AEST

Impact: 1 min Outage - From 1:41AM to 1:42AM AEST.

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-6674

Description: 1 of 2 BCP Failover

Our team will notify you after the work has been completed.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-6675

Description: 2 of 2 BCP Failback

Maintenance start time: 16 September 2025, 1:00 AM AEST Maintenance end time: 16 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-6674

Description: 1 of 2 BCP Failover

Maintenance start time: 13 September 2025, 1:00 AM AEST Maintenance end time: 13 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-6153

Description: OS Security patching H1CY2025 NAB

Maintenance start time: 09/07/2025 - 01:00 AEST

Maintenance end time: 09/07/2025 - 04:30 AEST

Impact: No impact

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-6153

Description: OS Security patching H1CY2025- NAB

Our team will notify you after the work has been completed.

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-6152

Description: NAB OS Security Patching

Maintenance start time: 08/07/2025 1:00 AEST

Maintenance end time: 08/07/2025 3:00 AEST

Impact: No impact

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-6152

Description: NAB OS Security patching

Maintenance start time: 08/07/2025 - 01:02 AEST

Maintenance end time: 08/07/2025 - 02:52 AEST

Impact: No impact

We are writing to inform you that one of our suppliers is currently experiencing issues within their network. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Unavailable
Impacted Services: SMS Services Customer Impact: High

We would like to inform that the issue on Telstra Integrated Messaging for NAB has been restored - further details will follow in the coming days

Event description: Service Issue

Impacted Services: SMS/MMS/Email and access to the web portal and 2FA

Start time: 06/11/2024 - 09:00 AEDT

End time: 06/11/2024 - 18:57 AEDT

We are currently experiencing a service issue with Telstra Integrated Messaging for NAB.

Event description: Service Issue

Impacted Services: SMS/MMS/Email and access to the web portal (Including Email 2FA).

Start time: 06/11/2024 - 09:00 AEDT

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Description: Platform Migration

Maintenance start time: Monday 04/12/2023 - 00:01 AEDT

Maintenance end time: Monday 04/12/2023 - 06:00 AEDT

Impact: Up to 15 minute service interruption to all messaging services between 00:01-00:30 AEDT

We will email you at the beginning and end of the maintenance period.

We would like to inform that the Operator resolved their issues and the services are fully recovered.

We are still performing some tests.

Impacted Services: All messages to Optus

We are writing to inform you that messages to Optus may not be delivered as Optus services are currently experiencing an outage.

The operator is working to solve the issues to restore the affected services as fast as possible

We will provide an update as soon as possible.

We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Unavailable - Optus

Impacted Services: All Services

Customer Impact: High

We are still performing some tests.

Impacted Services: SMS

We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Outage

Impacted Services: SMS delivery outage towards Vodafone at their end, no other carriers are impacted.

Customer Impact: Medium

We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Unavailable via Optus

Impacted Services: SMS

Telstra were advised that as of 8am (AEDT) Optus services/subscribers had been having issues with SMS. Telstra and Optus are investigating. Telstra have yet to be advised of an ETR and are awaiting further updates from Optus. We apologise for any inconvenience this is causing and will advise further details related to this fault upon receiving it from Optus. The dedicated NAB platform is operational and successfully sending messages.

Customer Impact: High for Optus subscribers

We are still performing some tests.

Impacted Services: SMS

Telstra advised that from approx. 02:00 to 10:30 AEDT Optus services/subscribers had been having issues with SMS. Telstra and Optus resolved the issue, with Optus processing the message backlog.
The dedicated NAB platform is operational and successfully sending messages.

We are writing to inform you that we have completed the emergency maintenance work on Telstra Integrated Messaging for NAB.

Maintenance start time: 01/03/2023 - 20:00 AEDT

Maintenance end time: 01/03/2023 - 20:31 AEDT

Impact: No Service Impact. Wildcard certificate is updated.

We are writing to inform you that the emergency maintenance work on Telstra Integrated Messaging for NAB is about to start.

Our team will notify you after the work has been completed.

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-4850

Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain.

Maintenance start time: 22/02/2023- 20:00 AEDT

Maintenance end time: 22/02/2023 - 21:01 AEDT

Impact: No impact

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-4850

Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain

Our team will notify you after the work has been completed.

We are writing to inform you that we will be performing emergency maintenance work on Telstra Integrated Messaging for NAB.

Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain

Maintenance start time: 01/03/2023- 20:00 AEST

Maintenance end time: 01/03/2023 - 23:59 AEST

Impact: No Service Impact is expected; however customers are to confirm if this certificate is maintained within their security store.

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain

Maintenance start time: 22/02/2023- 20:00 AEDT

Maintenance end time: 22/02/2023 - 23:59 AEDT

Impact: No Service Impact is expected; however customers are to confirm if this certificate is maintained within their security store.

We will email you at the beginning and end of the maintenance period.

We would like to inform that the issue on Telstra Integrated Messaging for NAB has been restored.

Event description: Service Issue

Impacted Services: SMS/Email via web portal, and access to the web portal. API users that switched to NAB2 instance have normalized to NAB1 instance.

Start time: 23/12/2022 - 16:05 AEDT

End time: 23/12/2022 - 17:40 AEDT

We are currently experiencing a service issue with Telstra Integrated Messaging for NAB.

Event description: Service Issue via NAB1 instance.

Impacted Services: SMS/Email via web portal, and access to the web portal. API's users have switched to NAB2 instance.

Start time: 23/12/2022 - 16:05 AEDT

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-4649

Description: Apply new certificate for nab-apima.sopranodesign.com for NAB Fraud (NAB1/NAB2 instances)

Maintenance start time: 15/12/2022 - 22:06 AEDT

Maintenance end time: 15/12/2022 - 22:30 AEDT

Impact: No impact

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-4649

Description: Apply new certificate for nab-apima.sopranodesign.com for NAB Fraud (NAB1/NAB2)

Our team will notify you after the work has been completed.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Description: PCR-4649 - Apply new certificate for nab-apima.sopranodesign.com for NAB Fraud (NAB1/NAB2)

Maintenance start time: 15/12/2022 - 22:00 AEDT

Maintenance end time: 15/12/2022 - 23:59 AEDT

Impact: No Service Impact is expected however customer is to confirm the certificate is maintained within their security store.

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-1528/ CHG000390696

Description: Disable TLS 1.0, TLS 1.1 on NAB1

Maintenance start time: 31/08/2022 - 23:00 AEST

Maintenance end time: 01/09/2022 – TBC (02:15) AEST

Impact: NIL for services utilising TLS 1.2

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-1528/ CHG000390696

Description: Disable TLS 1.0, TLS 1.1 on NAB1

Our team will notify you after the work has been completed.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Description: Disable TLS 1.0, TLS 1.1 on NAB1

Maintenance start time: 31/08/2022 - 23:00 AEST

Maintenance end time: 01/09/2022 - 02:15 AEST

Impact: No impact anticipated for services utilising TLS 1.2

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-4318/CHG000390668

Description: Disable TLS 1.0, TLS 1.1 on NAB2

Maintenance start time: 29/08/2022 - 11:30 AEST

Maintenance end time: 29/08/2022 - 11:45 AEST

Impact: NIL

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-4318/CHG000390668

Description: Disable TLS 1.0, TLS 1.1 on NAB2

Our team will notify you after the work has been completed.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Description: Disable TLS 1.0, TLS 1.1 on NAB2

Maintenance start time: 29/08/2022 - 11:00 AEST

Maintenance end time: 29/08/2022 - 14:15 AEST

Impact: NIL for services utilising TLS 1.2

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-4074

Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain

Maintenance start time: 06/05/2022 - 22:00 AEST

Maintenance end time: 06/05/2022 - 23:30 AEST

Impact: No Service Impact is expected, however customers are to confirm if this certificate is maintained within their security store.

We will email you at the beginning and end of the maintenance period.

We are currently experiencing a service issue with Telstra Integrated Messaging for NAB.

Event description: NAB1 Incident

Impacted Services: To be confirmed

Start time: 07/07/2021 - 12:04 AEST

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

We would like to inform that the issue on Telstra Integrated Messaging for NAB has been restored.

Event description: NAB1 Incident

Impacted Services: Web portal messaging on NAB1. API's failed over successfully to NAB2 and were not impacted

Start time: 07/07/2021 - 12:04 AEST

End time: 07/07/2021 - 12:37 AEST

Please accept our apologies for any inconvenience caused.

We are writing to inform you that we have completed the emergency maintenance work on Telstra Integrated Messaging for NAB.

Description: NAB 2 - *sopranodesign.com certificate renewal

Change Reference: PCR-3087 / CHG000236773

Maintenance start time: 31/05/2021 - 21:00 AEST

Maintenance end time: 31/05/2021 - 22:00 AEST

The change was rolled back. We apologize for any inconvenience this may have caused and the delayed notification.

We are writing to inform you that the emergency maintenance work on Telstra Integrated Messaging for NAB is about to start.

Description: NAB 2 - *sopranodesign.com certificate renewal

Change Reference: PCR-3087 / CHG000236773

Our team will notify you after the work has been completed.

We are writing to inform you that we will be performing emergency maintenance work on Telstra Integrated Messaging for NAB.

Description: NAB 2 - *sopranodesign.com certificate renewal

Change Reference: PCR-3087 / CHG000236773

Maintenance start time: 31/05/2021 - 21:00 AEST Maintenance end time: 31/05/2021 - 22:00 AEST

Impact: No service disruption

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-1531

Description: Resolve Online Help Issue

Maintenance start time: 07/04/2021 - 01:00 AEST

Maintenance end time: 07/04/2021 - 03:00 AEST

Impact: No service disruption

We will email you at the beginning and end of the maintenance period.

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-1527

Description: NAB1/NAB2 TLS and Online Help. Soprano will be disabling TLS 1.0/1.1 as well as resolving the current issue with Online Help

Maintenance start time: 30/05/2020 - 00:00 AEST

Maintenance end time: 30/05/2020 - 3:40 AEST

Impact: No disruption in the service

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-1527

Description: NAB1/NAB2 TLS and Online Help. Soprano will be disabling TLS 1.0/1.1 as well as resolving the current issue with Online Help

Our team will notify you after the work has been completed.

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-1527

Description: NAB1/NAB2 TLS and Online Help. Soprano will be disabling TLS 1.0/1.1 as well as resolving the current issue with Online Help

Maintenance start time: 30/05/2020 - 00:00 AEST

Maintenance end time: 30/05/2020 - 06:00 AEST

Impact: No service disruption

We will email you at the beginning and end of the maintenance period.

We would like to inform that the issue on Telstra Integrated Messaging for NAB has been restored.

Event description: NAB1 has failed over to NAB2

Impacted Services: SMS and access to the web portal on NAB1

Start time: 06/12/2019 - 10:53 AEDT

End time: 06/12/2019 - 11:28 AEDT

Please accept our apologies for any inconvenience caused.

We are currently experiencing a service issue with Telstra Integrated Messaging for NAB. NAB1 has failed over to NAB2

Event description: NAB1 has failed over to NAB2

Impacted Services: SMS and access to the web portal on NAB1. API services are continuing as expected on NAB2.

Start time: 06/12/2019 - 10:53 AEDT

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

We are writing to inform you that Soprano has completed the maintenance work on the Telstra Integrated Messaging for NAB. No services were impacted.

Maintenance start time: 00:05 AM AEDT

Maintenance end time: 00:35 AM AEDT

We apologise for any inconvenience this may have caused.

We are writing to inform you that Soprano will now start maintenance work on the Telstra Integrated Messaging for NAB.

No impact on services is expected.

Our Engineers will notify you after the work has been completed.

We are currently experiencing connectivity issues with Telstra Integrated Messaging for NAB, as a result you may have noticed delays or an inability to send and receive messages.

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: 29/01/2019

Time: 03:00 PM AEDT

Impacted Services: Incoming messages will continue to be delivered, outgoing messages will be queued.

Description: One of our HTTP connections used for incoming messages (Mobile Originating) is experiencing connectivity issues.

We would like to inform that the system has been restored and the services are fully recovered.

Please accept our apologies for any inconveniences caused.

Messages are currently being processed and we are not observing any issues.

Our engineers are monitoring the services.

We will keep you informed and apologies for any inconvenience caused.

We are still experiencing connectivity issues with Telstra Integrated Messaging for NAB.

Our engineers have identified the issue and are working to re-establish full service as soon as possible.

Please accept our apologies for any inconvenience caused.

We are writing to inform you that Soprano will be performing maintenance work on the Telstra Integrated Messaging for NAB between 00:01 AM and 03:00 PM AEDT on Monday/17/12/2018.

We expect the maintenance activity will have minimal impact, if any, but may result in a maximum outage of 10 minutes. See the summary below for further details.

Date: 17/12/2018

Time: 00:01 AM to 03:00 AM AEDT

Impacted Services: Incoming messages will continue to be delivered, outgoing messages will be queued.

Description: Maintenance work which may impact outgoing messages (Mobile Terminating) and incoming messages (Mobile Originating) SMS traffic.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.

If you have any questions or concerns, please contact our support team at help@sopranodesign.com

We would like to inform that the system has been restored and the services are fully recovered.

Please accept our apologies for any inconveniences caused.

We are still experiencing connectivity issues with Telstra Integrated Messaging for NAB.

Our engineers are working to re-establish full service as soon as possible.

Please accept our apologies for any inconvenience caused.

We are currently experiencing connectivity issues with Telstra Integrated Messaging for NAB, as a result you may have noticed delays or an inability to send and receive messages.

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: 10 December 2018

Time: 14:00 PM AEDT

Impacted Services: Incoming messages will continue to be delivered, outgoing messages will be queued.

Description: One of our HTTP connections used for incoming messages (Mobile Originating) is experiencing connectivity issues.

Best Regards
Soprano Design

We are currently experiencing connectivity issues with Telstra Integrated Messaging for NAB, as a result you may have noticed delays or an inability to send and receive messages.

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: 10 December 2018

Time: 14:00 PM AEDT

Impacted Services: Incoming messages will continue to be delivered, outgoing messages will be queued.

Description: One of our HTTP connections used for incoming messages (Mobile Originating) is experiencing connectivity issues.

We would like to inform that the Operator resolved their issues and the services are fully recovered.

We are still performing some tests.

Impacted Services: MO's will continue to be delivered, MT's will be queued'

Please accept our apologies for any inconveniences caused.

Best Regards
Soprano Design

We would like to inform that the Operator resolved their issues and the services are fully recovered.

We are still performing some tests.

Impacted Services: MO’s will continue to be delivered, MT’s will be queued.

Please accept our apologies for any inconveniences caused.

Best Regards
Soprano Design

We would like to inform that the Operator resolved their issues and the services are fully recovered.

We are still performing some tests.

Impacted Services: MO’s will continue to be delivered, MT’s will be queued.

Please accept our apologies for any inconveniences caused.

Best Regards
Soprano Design

Our network operator is still working on their issues and we are keeping track.

Please accept our apologies for any inconvenience caused.

We will provide an update as soon as possible.

Best Regards
Soprano Design

We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Unavailable

Impacted Services: SMTP SMS / HTTP API / SMPP API / MO/ WEB / Email / All Services

Customer Impact: Low / Medium / High

We apologise for any inconvenience caused and we will keep you informed.

Best Regards
Soprano Design

We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Unavailable

Impacted Services: SMTP SMS / HTTP API / SMPP API / MO/ WEB / Email / All Services

Customer Impact: Low / Medium / High

We apologise for any inconvenience caused and we will keep you informed.

Best Regards
Soprano Design

We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Unavailable

Impacted Services: SMTP SMS / HTTP API / SMPP API / MO/ WEB / Email / All Services

Customer Impact: Low / Medium / High

We apologise for any inconvenience caused and we will keep you informed.

Best Regards
Soprano Design