System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Telstra Integrated Messaging Platform

Telstra Integrated Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Telstra Integrated Messaging Platform Support Center

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Scheduled Maintenance

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-6674

Description: 1 of 2 BCP Failover

Maintenance start time: 13 September 2025, 1:00 AM AEST Maintenance end time: 13 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-6675

Description: 2 of 2 BCP Failback

Maintenance start time: 16 September 2025, 1:00 AM AEST Maintenance end time: 16 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Notifications

Saturday 30th May 2020

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-1527

Description: NAB1/NAB2 TLS and Online Help. Soprano will be disabling TLS 1.0/1.1 as well as resolving the current issue with Online Help

Maintenance start time: 30/05/2020 - 00:00 AEST

Maintenance end time: 30/05/2020 - 06:00 AEST

Impact: No service disruption

We will email you at the beginning and end of the maintenance period.

Tuesday 26th May 2020

No incidents reported

Monday 25th May 2020

No incidents reported

Sunday 24th May 2020

No incidents reported

Saturday 23rd May 2020

No incidents reported

Friday 22nd May 2020

No incidents reported

Thursday 21st May 2020

No incidents reported

Wednesday 20th May 2020

No incidents reported