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    <channel>
        <title>Telstra Integrated Messaging Platform Status</title>
        <link>https://status.nab.sopranodesign.com/rss</link>
        <description><![CDATA[Status Feed]]></description>
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                                                                <language>en</language>
        <lastBuildDate>Wed, 08 Apr 2026 12:52:00 +0000</lastBuildDate>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/128/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/128/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 


Description: Java Software version update


Maintenance start time: 07/04/2026 - 23:00 AEST


Maintenance end time: 08/04/2026 - 02:00 AEST

Impact:  No impact expected


We  will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 02 Apr 2026 07:23:40 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/127/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/127/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 


Reference: PCR-7229


Description: To perform system security updates


Maintenance start time: Tuesday, 21st April, 2026, 23:00 AEST


Maintenance end time:  Wednesday, 22nd April, 2026, 02:00 AEST


Impact: No service impact expected


We  will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 27 Mar 2026 13:15:51 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/126/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/126/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 


Reference: PCR-7230


Description: To perform system security updates


Maintenance start time: Monday, 20th April, 2026, 23:00 AEST


Maintenance end time:  Tuesday, 21st April, 2026, 02:00 AEST


Impact: No service impact expected


We  will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 27 Mar 2026 13:15:05 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - POSTPONED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/125/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/125/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the upcoming maintenance window on Telstra Integrated Messaging for NAB has been postponed. 


Original Date/Time: Tuesday 31st March, 2026, 23:00 AEDT to Wednesday 1st April, 2026, 02:00 AEDT


New Date/Time: Tuesday 21st April, 2026, 23:00 AEST to Wednesday 22nd April, 2026, 02:00 AEST]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 27 Mar 2026 13:07:26 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - POSTPONED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/124/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/124/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the upcoming maintenance window on Telstra Integrated Messaging for NAB has been postponed. 


Original Date/Time: Monday 30th March, 2026, 23:00 AEDT to Tuesday 31st March, 2026, 02:00 AEDT 


New Date/Time: Monday 20th April, 2026, 23:00 AEST to Tuesday 21st April, 2026, 02:00 AEST]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 27 Mar 2026 13:05:22 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/121/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/121/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.


Change reference: PCR-6989 & PCR-6990


Description: [NAB-MEMS1 and 2] 2 PCRS. Update *.sopranodesign.com cert on NAB1 and NAB2


Maintenance start time: 14/11/2025 -  4:00 AM AEDT


Maintenance end time: 14/11/2025 -  4:56 AM AEDT


Impact: N/A]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 13 Nov 2025 18:35:25 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/120/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/120/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.


Change reference: PCR-6989 & PCR-6990


Description: [NAB-MEMS1 and 2] 2 PCRS. Update *.sopranodesign.com cert on NAB1 and NAB2


Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 13 Nov 2025 16:26:49 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/119/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/119/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.


Change reference: [Insert the PCR number]


Description: [Enter the description that used on the initial communication that sent to the customers]


Maintenance start time: [Insert the date & time in 24 hours format with the correct time zone (AEST or AEDT), example 27/05/2020 - 00:30 AEST]


Maintenance end time: [Insert the date & time in 24 hours format with the correct time zone (AEST or AEDT), example 27/05/2020 - 00:30 AEST]


Impact: [Insert the impact details]]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Sun, 19 Oct 2025 15:46:55 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/118/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/118/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB started


Change reference: PCR-6705


Description: Software Upgrade B1.962.x (2025/R3.0)

Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Sun, 19 Oct 2025 13:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/117/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/117/</guid>
            <description><![CDATA[Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 20/10/2025- 00:00 AEDT

Maintenance end time: 20/10/2025- 04:00 AEDT

Impact: No service impact expected

We  will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 16 Oct 2025 11:16:28 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/116/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/116/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.


Change reference: PCR-6041


Description: Release of new Software version with patches and enhancements for NAB MEMS 2


Maintenance start time: 16/10/2025 - 09:00 AEDT


Maintenance end time: 16/10/2025 - 10:33 AEDT


Impact: No service impact]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 16 Oct 2025 01:16:40 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/115/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/115/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.


Change reference: PCR-6041


Description: Jenkins/Ansible Upgrade B1.956.3 (2025/R3.0)


Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Wed, 15 Oct 2025 22:03:38 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/114/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/114/</guid>
            <description><![CDATA[Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 

Description: Release of new Software version with patches and enhancements for NAB MEMS 2

Maintenance start time: 16/10/2025 - 09:00 AEDT

Maintenance end time: 16/10/2025 - 13:00 AEDT

Impact: No service impact expected

We  will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 10 Oct 2025 11:17:33 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/113/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/113/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.


Change reference: PCR-6675


Description: 2 of 2 BCP Failback


Maintenance start time: 16 September 2025, 1:00 AM AEST


Maintenance end time: 16 September 2025, 2:30 AM AEST


Impact: 1min Outage from 01:15:00am to 01:16:30 AEST]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 15 Sep 2025 17:12:16 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/112/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/112/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.


Change reference: PCR-6675


Description: 2 of 2 BCP Failback


Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 15 Sep 2025 14:47:43 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/111/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/111/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.


Change reference: PCR-6674


Description: 1 of 2 BCP Failover


Maintenance start time: 13 September 2025, 1:00 AM AEST


Maintenance end time: 13 September 2025, 2:05 AM AEST


Impact: 1 min Outage - From 1:41AM to 1:42AM AEST.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 12 Sep 2025 17:05:52 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/110/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/110/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.


Change reference: PCR-6674


Description: 1 of 2 BCP Failover


Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 12 Sep 2025 14:46:10 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/109/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/109/</guid>
            <description><![CDATA[Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 

Change reference: PCR-6675

Description: 2 of 2 BCP Failback

Maintenance start time: 16 September 2025, 1:00 AM AEST
Maintenance end time: 16 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We  will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 05 Sep 2025 08:01:39 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/108/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/108/</guid>
            <description><![CDATA[Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 

Change reference: PCR-6674

Description: 1 of 2 BCP Failover

Maintenance start time: 13 September 2025, 1:00 AM AEST
Maintenance end time: 13 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We  will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 05 Sep 2025 07:58:37 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/107/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/107/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.


Change reference: PCR-6153


Description: OS Security patching H1CY2025 NAB


Maintenance start time: 09/07/2025 - 01:00 AEST


Maintenance end time: 09/07/2025 - 04:30 AEST

Impact: No impact]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 08 Jul 2025 18:34:08 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/106/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/106/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.


Change reference: PCR-6153


Description: OS Security patching H1CY2025- NAB


Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 08 Jul 2025 14:54:43 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/105/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/105/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.


Change reference: PCR-6152


Description: NAB OS Security Patching

Maintenance start time: 08/07/2025 1:00 AEST


Maintenance end time:  08/07/2025 3:00 AEST


Impact: No impact]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 07 Jul 2025 17:12:51 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/104/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/104/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.


Change reference: PCR-6152


Description: NAB OS Security patching


Maintenance start time: 08/07/2025 - 01:02 AEST


Maintenance end time: 08/07/2025 - 02:52 AEST


Impact: No impact]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 07 Jul 2025 17:12:20 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Network / Supplier Notification - INITIAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/102/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/102/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that one of our suppliers is currently experiencing issues within their network. The operator is working to solve the issues to restore the affected services as fast as possible.


Type: Operator Service Unavailable  
Impacted Services: SMS Services
Customer Impact: High]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 10 Jan 2025 00:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - RESOLVED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/101/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/101/</guid>
            <description><![CDATA[Dear Customer,


We would like to inform that the issue on Telstra Integrated Messaging for NAB has been restored - further details will follow in the coming days


Event description: Service Issue


Impacted Services: SMS/MMS/Email and access to the web portal and 2FA


Start time: 06/11/2024 - 09:00 AEDT


End time: 06/11/2024 - 18:57 AEDT]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 05 Nov 2024 22:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - INITIAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/99/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/99/</guid>
            <description><![CDATA[Dear Customer,


We are currently experiencing a service issue with Telstra Integrated Messaging for NAB.


Event description: Service Issue


Impacted Services: SMS/MMS/Email and access to the web portal (Including Email 2FA).


Start time: 06/11/2024 - 09:00 AEDT


Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 05 Nov 2024 19:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/98/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/98/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 


Description: Platform Migration

Maintenance start time: Monday 04/12/2023 - 00:01 AEDT

Maintenance end time:  Monday 04/12/2023 - 06:00 AEDT

Impact:  Up to 15 minute service interruption to all messaging services between 00:01-00:30 AEDT


We will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 30 Nov 2023 20:54:55 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Network / Supplier Notification - RESOLVED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/97/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/97/</guid>
            <description><![CDATA[Dear Customer


We would like to inform that the Operator resolved their issues and the services are fully recovered.


We are still performing some tests.


Impacted Services: All messages to Optus]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Wed, 08 Nov 2023 06:18:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Network / Supplier Notification - UPDATE]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/96/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/96/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that messages to Optus may not be delivered as Optus services are currently experiencing an outage. 


The operator is working to solve the issues to restore the affected services as fast as possible


We will provide an update as soon as possible.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 07 Nov 2023 17:24:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Network / Supplier Notification - INITIAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/95/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/95/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.


Type:  Operator Service Unavailable - Optus


Impacted Services: All Services


Customer Impact: High]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 07 Nov 2023 17:24:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Network / Supplier Notification - RESOLVED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/94/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/94/</guid>
            <description><![CDATA[We would like to inform that the Operator resolved their issues and the services are fully recovered.


We are still performing some tests.


Impacted Services: SMS]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 14 Apr 2023 01:49:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Network / Supplier Notification - INITIAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/93/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/93/</guid>
            <description><![CDATA[Dear Customer,  


We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.  


Type:  Operator Service Outage  


Impacted Services:  SMS delivery outage towards Vodafone at their end, no other carriers are impacted.


Customer Impact: Medium]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 14 Apr 2023 00:22:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Network / Supplier Notification - INITIAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/91/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/91/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.


Type:  Operator Service Unavailable via Optus


Impacted Services:  SMS


Telstra were advised that as of 8am (AEDT) Optus services/subscribers had been having issues with SMS.
Telstra and Optus are investigating. 
Telstra have yet to be advised of an ETR and are awaiting further updates from Optus. 
We apologise for any inconvenience this is causing and will advise further details related to this fault upon receiving it from Optus.
The dedicated NAB platform is operational and successfully sending messages.  


Customer Impact: High for Optus subscribers]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 07 Mar 2023 21:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Network / Supplier Notification - RESOLVED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/92/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/92/</guid>
            <description><![CDATA[We would like to inform that the Operator resolved their issues and the services are fully recovered.


We are still performing some tests.


Impacted Services:  SMS


Telstra advised that from approx. 02:00 to 10:30 AEDT Optus services/subscribers had been having issues with SMS.
Telstra and Optus resolved the issue, with Optus processing the message backlog.   
The dedicated NAB platform is operational and successfully sending messages.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 07 Mar 2023 15:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Emergency Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/90/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/90/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the emergency maintenance work on Telstra Integrated Messaging for NAB.  


Maintenance start time: 01/03/2023 - 20:00 AEDT  


Maintenance end time:  01/03/2023 - 20:31 AEDT  


Impact:  No Service Impact. Wildcard certificate is updated.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Wed, 01 Mar 2023 10:04:43 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Emergency Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/89/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/89/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the emergency maintenance work on Telstra Integrated Messaging for NAB is about to start.  


Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Wed, 01 Mar 2023 08:29:30 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/88/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/88/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.


Change reference: PCR-4850


Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain.


Maintenance start time: 22/02/2023- 20:00 AEDT


Maintenance end time: 22/02/2023 - 21:01 AEDT


Impact: No impact]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 27 Feb 2023 10:56:54 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/87/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/87/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.  


Change reference: PCR-4850  


Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain  


Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 27 Feb 2023 08:38:13 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Emergency Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/86/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/86/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we will be performing emergency maintenance work on Telstra Integrated Messaging for NAB. 


Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain


Maintenance start time: 01/03/2023- 20:00 AEST


Maintenance end time: 01/03/2023 - 23:59 AEST


Impact: No Service Impact is expected; however customers are to confirm if this certificate is maintained within their security store.


We will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 16 Feb 2023 02:55:04 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/85/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/85/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 


Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain


Maintenance start time: 22/02/2023- 20:00 AEDT


Maintenance end time: 22/02/2023 - 23:59 AEDT


Impact: No Service Impact is expected; however customers are to confirm if this certificate is maintained within their security store.


We  will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 16 Feb 2023 02:51:55 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - RESOLVED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/84/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/84/</guid>
            <description><![CDATA[Dear Customer,


We would like to inform that the issue on Telstra Integrated Messaging for NAB has been restored.


Event description: Service Issue


Impacted Services: SMS/Email via web portal, and access to the web portal. API users that switched to NAB2 instance have normalized to NAB1 instance.


Start time: 23/12/2022 - 16:05 AEDT


End time: 23/12/2022 - 17:40 AEDT]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 23 Dec 2022 06:40:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - INITIAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/83/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/83/</guid>
            <description><![CDATA[Dear Customer,


We are currently experiencing a service issue with Telstra Integrated Messaging for NAB.


Event description: Service Issue via NAB1 instance. 


Impacted Services: SMS/Email via web portal, and access to the web portal. API's users have switched to NAB2 instance. 


Start time: 23/12/2022 - 16:05 AEDT


Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 23 Dec 2022 05:05:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/82/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/82/</guid>
            <description><![CDATA[Dear Customer,  


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.  


Change reference: PCR-4649  


Description: Apply new certificate for nab-apima.sopranodesign.com for NAB Fraud (NAB1/NAB2 instances)  


Maintenance start time: 15/12/2022 - 22:06 AEDT  


Maintenance end time: 15/12/2022 - 22:30 AEDT  


Impact: No impact]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 15 Dec 2022 12:10:31 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/81/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/81/</guid>
            <description><![CDATA[Dear Customer,  


We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.  


Change reference: PCR-4649  


Description: Apply new certificate for nab-apima.sopranodesign.com for NAB Fraud (NAB1/NAB2)  


Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 15 Dec 2022 10:27:46 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/80/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/80/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 


Description: PCR-4649 - Apply new certificate for nab-apima.sopranodesign.com for NAB Fraud (NAB1/NAB2)


Maintenance start time: 15/12/2022 - 22:00 AEDT


Maintenance end time: 15/12/2022 - 23:59 AEDT


Impact: No Service Impact is expected however customer is to confirm the certificate is maintained within their security store. 


We will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 15 Dec 2022 02:27:36 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/79/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/79/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.


Change reference: PCR-1528/ CHG000390696


Description: Disable TLS 1.0, TLS 1.1 on NAB1


Maintenance start time: 31/08/2022 - 23:00 AEST


Maintenance end time: 01/09/2022 – TBC (02:15) AEST


Impact: NIL for services utilising TLS 1.2]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Wed, 31 Aug 2022 14:55:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/78/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/78/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.


Change reference: PCR-1528/ CHG000390696


Description: Disable TLS 1.0, TLS 1.1 on NAB1


Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Wed, 31 Aug 2022 12:24:30 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/77/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/77/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 


Description: Disable TLS 1.0, TLS 1.1 on NAB1


Maintenance start time: 31/08/2022 - 23:00 AEST


Maintenance end time:  01/09/2022 - 02:15 AEST


Impact:  No impact anticipated for services utilising TLS 1.2


We  will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Wed, 31 Aug 2022 07:10:58 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/76/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/76/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.


Change reference: PCR-4318/CHG000390668


Description: Disable TLS 1.0, TLS 1.1 on NAB2


Maintenance start time: 29/08/2022 - 11:30 AEST


Maintenance end time: 29/08/2022 - 11:45 AEST


Impact: NIL]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 29 Aug 2022 02:28:42 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/75/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/75/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.


Change reference: PCR-4318/CHG000390668


Description: Disable TLS 1.0, TLS 1.1 on NAB2


Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 29 Aug 2022 00:42:22 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/74/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/74/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 


Description: Disable TLS 1.0, TLS 1.1 on NAB2


Maintenance start time: 29/08/2022 - 11:00 AEST


Maintenance end time:  29/08/2022 - 14:15 AEST

Impact:  NIL for services utilising TLS 1.2


We  will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 29 Aug 2022 00:40:57 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/73/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/73/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 


Change reference: PCR-4074


Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain


Maintenance start time: 06/05/2022 - 22:00 AEST  


Maintenance end time:  06/05/2022 - 23:30 AEST  


Impact:  No Service Impact is expected, however customers are to confirm if this certificate is maintained within their security store. 
  

We will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 14 Apr 2022 02:34:49 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - INITIAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/71/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/71/</guid>
            <description><![CDATA[Dear Customer,


We are currently experiencing a service issue with Telstra Integrated Messaging for NAB.


Event description: NAB1 Incident

Impacted Services: To be confirmed

Start time: 07/07/2021 - 12:04 AEST


Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Wed, 07 Jul 2021 02:04:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - RESOLVED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/72/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/72/</guid>
            <description><![CDATA[Dear Customer,


We would like to inform that the issue on Telstra Integrated Messaging for NAB has been restored.


Event description: NAB1 Incident

Impacted Services: Web portal messaging on NAB1. API's failed over successfully to NAB2 and were not impacted 

Start time: 07/07/2021 - 12:04 AEST

End time: 07/07/2021 - 12:37 AEST


Please accept our apologies for any inconvenience caused.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Wed, 07 Jul 2021 02:04:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Emergency Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/70/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/70/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the emergency maintenance work on Telstra Integrated Messaging for NAB.  


Description: NAB 2 - *sopranodesign.com certificate renewal  


Change Reference: PCR-3087 / CHG000236773  


Maintenance start time: 31/05/2021 - 21:00 AEST

Maintenance end time:  31/05/2021 - 22:00 AEST  


The change was rolled back. We apologize for any inconvenience this may have caused and the delayed notification.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 31 May 2021 15:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Emergency Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/69/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/69/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the emergency maintenance work on Telstra Integrated Messaging for NAB is about to start.  


Description: NAB 2 - *sopranodesign.com certificate renewal  


Change Reference: PCR-3087 / CHG000236773  


Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 31 May 2021 10:36:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Emergency Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/68/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/68/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we will be performing emergency maintenance work on Telstra Integrated Messaging for NAB. 


Description: NAB 2 - *sopranodesign.com certificate renewal


Change Reference: PCR-3087 / CHG000236773


Maintenance start time: 31/05/2021 - 21:00 AEST
Maintenance end time:  31/05/2021 - 22:00 AEST


Impact: No service disruption


We will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 31 May 2021 06:41:56 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/67/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/67/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 


Change reference: PCR-1531


Description: Resolve Online Help Issue


Maintenance start time: 07/04/2021 - 01:00 AEST


Maintenance end time:  07/04/2021 - 03:00 AEST


Impact:  No service disruption


We  will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Thu, 25 Mar 2021 23:31:35 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/65/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/65/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.


Change reference: PCR-1527


Description: NAB1/NAB2 TLS and Online Help. Soprano will be disabling TLS 1.0/1.1 as well as resolving the current issue with Online Help


Maintenance start time: 30/05/2020 - 00:00 AEST


Maintenance end time: 30/05/2020 - 3:40 AEST


Impact: No disruption in the service]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 29 May 2020 17:43:46 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/64/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/64/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.


Change reference: PCR-1527


Description: NAB1/NAB2 TLS and Online Help. Soprano will be disabling TLS 1.0/1.1 as well as resolving the current issue with Online Help


Our team will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 29 May 2020 13:34:39 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/63/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/63/</guid>
            <description><![CDATA[Dear Customer,
 

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB. 


Change reference: PCR-1527


Description: NAB1/NAB2 TLS and Online Help. Soprano will be disabling TLS 1.0/1.1 as well as resolving the current issue with Online Help


Maintenance start time: 30/05/2020 - 00:00 AEST


Maintenance end time: 30/05/2020 - 06:00 AEST


Impact: No service disruption


We will email you at the beginning and end of the maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 25 May 2020 07:45:41 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - RESOLVED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/62/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/62/</guid>
            <description><![CDATA[Dear Customer,


We would like to inform that the issue on Telstra Integrated Messaging for NAB has been restored.  


Event description: NAB1 has failed over to NAB2


Impacted Services: SMS and access to the web portal on NAB1


Start time: 06/12/2019 - 10:53 AEDT


End time: 06/12/2019 - 11:28 AEDT


Please accept our apologies for any inconvenience caused.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 06 Dec 2019 00:28:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - INITIAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/61/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/61/</guid>
            <description><![CDATA[Dear Customer,

 
We are currently experiencing a service issue with Telstra Integrated Messaging for NAB. NAB1 has failed over to NAB2


Event description: NAB1 has failed over to NAB2


Impacted Services: SMS and access to the web portal on NAB1. API services are continuing as expected on NAB2.


Start time: 06/12/2019 - 10:53 AEDT


Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 06 Dec 2019 00:09:24 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/60/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/60/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that Soprano has completed the maintenance work on the Telstra Integrated Messaging for NAB. No services were impacted.
 

Maintenance start time: 00:05 AM AEDT  

Maintenance end time: 00:35 AM AEDT


We apologise for any inconvenience this may have caused.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 08 Mar 2019 13:46:01 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/59/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/59/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that Soprano will now start maintenance work on the Telstra Integrated Messaging for NAB.


No impact on services is expected.


Our Engineers will notify you after the work has been completed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Fri, 08 Mar 2019 13:01:32 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Notice of Service Impacting Issue - INITIAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/55/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/55/</guid>
            <description><![CDATA[Dear Customer,


We are currently experiencing connectivity issues with Telstra Integrated Messaging for NAB, as a result you may have noticed delays or an inability to send and receive messages.


Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.


Date:  29/01/2019


Time:  03:00 PM AEDT


Impacted Services:  Incoming messages will continue to be delivered, outgoing messages will be queued.


Description:  One of our HTTP connections used for incoming messages (Mobile Originating) is experiencing connectivity issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 29 Jan 2019 04:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Notice of Service Impacting Issue - RESOLVED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/58/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/58/</guid>
            <description><![CDATA[Dear Customer,


We would like to inform that the system has been restored and the services are fully recovered.


Please accept our apologies for any inconveniences caused.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 29 Jan 2019 04:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Notice of Service Impacting Issue - UPDATE]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/57/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/57/</guid>
            <description><![CDATA[Dear Customer,


Messages are currently being processed and we are not observing any issues.


Our engineers are monitoring the services.


We will keep you informed and apologies for any inconvenience caused.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 29 Jan 2019 04:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Notice of Service Impacting Issue - UPDATE]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/56/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/56/</guid>
            <description><![CDATA[Dear Customer,


We are still experiencing connectivity issues with Telstra Integrated Messaging for NAB.


Our engineers have identified the issue and are working to re-establish full service as soon as possible.


Please accept our apologies for any inconvenience caused.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 29 Jan 2019 04:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Notice of Planned Service Maintenance]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/54/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/54/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that Soprano will be performing maintenance work on the Telstra Integrated Messaging for NAB between 00:01 AM and 03:00 PM AEDT on Monday/17/12/2018.


We expect the maintenance activity will have minimal impact, if any, but may result in a maximum outage of 10 minutes. See the summary below for further details.


Date:  17/12/2018


Time:  00:01 AM to 03:00 AM AEDT


Impacted Services:  Incoming messages will continue to be delivered, outgoing messages will be queued.


Description:  Maintenance work which may impact outgoing messages (Mobile Terminating) and incoming messages (Mobile Originating) SMS traffic.


We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.


If you have any questions or concerns, please contact our support team at help@sopranodesign.com]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 10 Dec 2018 03:37:24 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Notice of Service Impacting Issue - RESOLVED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/53/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/53/</guid>
            <description><![CDATA[Dear Customer,


We would like to inform that the system has been restored and the services are fully recovered.


Please accept our apologies for any inconveniences caused.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 10 Dec 2018 03:28:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Notice of Service Impacting Issue - UPDATE]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/52/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/52/</guid>
            <description><![CDATA[Dear Customer,


We are still experiencing connectivity issues with Telstra Integrated Messaging for NAB.


Our engineers are working to re-establish full service as soon as possible.


Please accept our apologies for any inconvenience caused.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 10 Dec 2018 03:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Notice of Service Impacting Issue - INITIAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/50/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/50/</guid>
            <description><![CDATA[Dear Customer,


We are currently experiencing connectivity issues with Telstra Integrated Messaging for NAB, as a result you may have noticed delays or an inability to send and receive messages.


Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.


Date:  10 December 2018


Time:   14:00 PM AEDT


Impacted Services: Incoming messages will continue to be delivered, outgoing messages will be queued.


Description:  One of our HTTP connections used for incoming messages (Mobile Originating) is experiencing connectivity issues.


Best Regards  
Soprano Design]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 10 Dec 2018 03:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Notice of Service Impacting Issue - INITIAL]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/51/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/51/</guid>
            <description><![CDATA[Dear Customer,


We are currently experiencing connectivity issues with Telstra Integrated Messaging for NAB, as a result you may have noticed delays or an inability to send and receive messages.


Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.


Date:  10 December 2018


Time:  14:00 PM AEDT


Impacted Services:  Incoming messages will continue to be delivered, outgoing messages will be queued.


Description:  One of our HTTP connections used for incoming messages (Mobile Originating) is experiencing connectivity issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 10 Dec 2018 03:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Network / Supplier Notification - RESOLVED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/49/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/49/</guid>
            <description><![CDATA[Dear Customer,


We would like to inform that the Operator resolved their issues and the services are fully recovered.


We are still performing some tests.


Impacted Services: MO's will continue to be delivered, MT's will be queued'


Please accept our apologies for any inconveniences caused.


Best Regards  
Soprano Design]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Wed, 28 Nov 2018 01:49:46 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Network / Supplier Notification - RESOLVED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/48/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/48/</guid>
            <description><![CDATA[Dear Customer,


We would like to inform that the Operator resolved their issues and the services are fully recovered.


We are still performing some tests.


Impacted Services: MO’s will continue to be delivered, MT’s will be queued.


Please accept our apologies for any inconveniences caused.


Best Regards  
Soprano Design]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Wed, 28 Nov 2018 01:46:53 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Network / Supplier Notification - RESOLVED]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/47/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/47/</guid>
            <description><![CDATA[Dear Customer,


We would like to inform that the Operator resolved their issues and the services are fully recovered.


We are still performing some tests.


Impacted Services: MO’s will continue to be delivered, MT’s will be queued.


Please accept our apologies for any inconveniences caused.


Best Regards  
Soprano Design]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 27 Nov 2018 23:36:06 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Network / Supplier Notification - UPDATE]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/46/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/46/</guid>
            <description><![CDATA[Dear Customer,


Our network operator is still working on their issues and we are keeping track.


Please accept our apologies for any inconvenience caused.


We will provide an update as soon as possible.


Best Regards  
Soprano Design]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 27 Nov 2018 23:17:58 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Network / Supplier Notification]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/45/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/45/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.


Type:  Operator Service Unavailable

Impacted Services:  SMTP SMS / HTTP API / SMPP API / MO/ WEB / Email / All Services

Customer Impact: Low / Medium / High

We apologise for any inconvenience caused and we will keep you informed.


Best Regards   
Soprano Design]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Tue, 27 Nov 2018 23:15:28 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Network / Supplier Notification]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/44/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/44/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.


Type:  Operator Service Unavailable

Impacted Services:  SMTP SMS / HTTP API / SMPP API / MO/ WEB / Email / All Services

Customer Impact: Low / Medium / High

We apologise for any inconvenience caused and we will keep you informed.


Best Regards   
Soprano Design]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 26 Nov 2018 22:45:31 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Network / Supplier Notification]]></title>
                        <link>https://status.nab.sopranodesign.com/incident/43/</link>
            <guid isPermaLink="true">https://status.nab.sopranodesign.com/incident/43/</guid>
            <description><![CDATA[Dear Customer,


We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.


Type:  Operator Service Unavailable

Impacted Services:  SMTP SMS / HTTP API / SMPP API / MO/ WEB / Email / All Services

Customer Impact: Low / Medium / High

We apologise for any inconvenience caused and we will keep you informed.


Best Regards   
Soprano Design]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Telstra Integrated Messaging Platform Status</dc:creator>
            <pubDate>Mon, 26 Nov 2018 22:14:57 +0000</pubDate>
                                                                                                        </item>
            </channel>
</rss>
