System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7230

Description: To perform system security updates

Maintenance start time: Monday, 20th April, 2026, 23:00 AEST

Maintenance end time: Tuesday, 21st April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7229

Description: To perform system security updates

Maintenance start time: Tuesday, 21st April, 2026, 23:00 AEST

Maintenance end time: Wednesday, 22nd April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Wednesday 6th November 2024

Telstra Integrated Messaging Platform Portals Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Telstra Integrated Messaging for NAB has been restored - further details will follow in the coming days

Event description: Service Issue

Impacted Services: SMS/MMS/Email and access to the web portal and 2FA

Start time: 06/11/2024 - 09:00 AEDT

End time: 06/11/2024 - 18:57 AEDT

Telstra Integrated Messaging Platform Portals Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing a service issue with Telstra Integrated Messaging for NAB.

Event description: Service Issue

Impacted Services: SMS/MMS/Email and access to the web portal (Including Email 2FA).

Start time: 06/11/2024 - 09:00 AEDT

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Tuesday 5th November 2024

No incidents reported

Monday 4th November 2024

No incidents reported

Sunday 3rd November 2024

No incidents reported

Saturday 2nd November 2024

No incidents reported

Friday 1st November 2024

No incidents reported

Thursday 31st October 2024

No incidents reported