System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-6675

Description: 2 of 2 BCP Failback

Maintenance start time: 16 September 2025, 1:00 AM AEST Maintenance end time: 16 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Notifications

Wednesday 6th November 2024

Telstra Integrated Messaging Platform Portals Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Telstra Integrated Messaging for NAB has been restored - further details will follow in the coming days

Event description: Service Issue

Impacted Services: SMS/MMS/Email and access to the web portal and 2FA

Start time: 06/11/2024 - 09:00 AEDT

End time: 06/11/2024 - 18:57 AEDT

Telstra Integrated Messaging Platform Portals Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing a service issue with Telstra Integrated Messaging for NAB.

Event description: Service Issue

Impacted Services: SMS/MMS/Email and access to the web portal (Including Email 2FA).

Start time: 06/11/2024 - 09:00 AEDT

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Tuesday 5th November 2024

No incidents reported

Monday 4th November 2024

No incidents reported

Sunday 3rd November 2024

No incidents reported

Saturday 2nd November 2024

No incidents reported

Friday 1st November 2024

No incidents reported

Thursday 31st October 2024

No incidents reported