System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-6675

Description: 2 of 2 BCP Failback

Maintenance start time: 16 September 2025, 1:00 AM AEST Maintenance end time: 16 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Notifications

Tuesday 28th February 2023

No incidents reported

Monday 27th February 2023

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START, scheduled 2 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-4850

Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain

Our team will notify you after the work has been completed.

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-4850

Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain.

Maintenance start time: 22/02/2023- 20:00 AEDT

Maintenance end time: 22/02/2023 - 21:01 AEDT

Impact: No impact

Sunday 26th February 2023

No incidents reported

Saturday 25th February 2023

No incidents reported

Friday 24th February 2023

No incidents reported

Thursday 23rd February 2023

No incidents reported

Wednesday 22nd February 2023

No incidents reported