System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-6675

Description: 2 of 2 BCP Failback

Maintenance start time: 16 September 2025, 1:00 AM AEST Maintenance end time: 16 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Notifications

Wednesday 11th December 2019

No incidents reported

Tuesday 10th December 2019

No incidents reported

Monday 9th December 2019

No incidents reported

Sunday 8th December 2019

No incidents reported

Saturday 7th December 2019

No incidents reported

Friday 6th December 2019

Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Telstra Integrated Messaging for NAB has been restored.

Event description: NAB1 has failed over to NAB2

Impacted Services: SMS and access to the web portal on NAB1

Start time: 06/12/2019 - 10:53 AEDT

End time: 06/12/2019 - 11:28 AEDT

Please accept our apologies for any inconvenience caused.

Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - INITIAL, scheduled 5 years ago

Dear Customer,

We are currently experiencing a service issue with Telstra Integrated Messaging for NAB. NAB1 has failed over to NAB2

Event description: NAB1 has failed over to NAB2

Impacted Services: SMS and access to the web portal on NAB1. API services are continuing as expected on NAB2.

Start time: 06/12/2019 - 10:53 AEDT

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Thursday 5th December 2019

No incidents reported