Monday 10th December 2018

Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing connectivity issues with Telstra Integrated Messaging for NAB, as a result you may have noticed delays or an inability to send and receive messages.

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: 10 December 2018

Time: 14:00 PM AEDT

Impacted Services: Incoming messages will continue to be delivered, outgoing messages will be queued.

Description: One of our HTTP connections used for incoming messages (Mobile Originating) is experiencing connectivity issues.

Best Regards
Soprano Design