System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues
Scheduled Maintenance
Telstra Integrated Messaging for NAB - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Impacted Services: International message delivery

Maintenance Window:

Start of Event: 2026-06-21, 08:00:00 AEST End of Event: 2026-06-21, 09:00:00 AEST

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Thursday 23rd October 2025

No incidents reported

Wednesday 22nd October 2025

No incidents reported

Tuesday 21st October 2025

No incidents reported

Monday 20th October 2025

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL, scheduled 7 months ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: [Insert the PCR number]

Description: [Enter the description that used on the initial communication that sent to the customers]

Maintenance start time: [Insert the date & time in 24 hours format with the correct time zone (AEST or AEDT), example 27/05/2020 - 00:30 AEST]

Maintenance end time: [Insert the date & time in 24 hours format with the correct time zone (AEST or AEDT), example 27/05/2020 - 00:30 AEST]

Impact: [Insert the impact details]

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance, scheduled 7 months ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 20/10/2025- 00:00 AEDT

Maintenance end time: 20/10/2025- 04:00 AEDT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Sunday 19th October 2025

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START, scheduled 7 months ago

Dear Customer,

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB started

Change reference: PCR-6705

Description: Software Upgrade B1.962.x (2025/R3.0)

Our team will notify you after the work has been completed.

Saturday 18th October 2025

No incidents reported

Friday 17th October 2025

No incidents reported

Thursday 16th October 2025

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL, scheduled 7 months ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-6041

Description: Release of new Software version with patches and enhancements for NAB MEMS 2

Maintenance start time: 16/10/2025 - 09:00 AEDT

Maintenance end time: 16/10/2025 - 10:33 AEDT

Impact: No service impact