System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues

Telstra Integrated Messaging Platform

Telstra Integrated Messaging Platform Portals

Partial Outage

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

Telstra Integrated Messaging Platform Support Center

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Scheduled Maintenance

Telstra Integrated Messaging for NAB - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Impacted Services: International message delivery

Maintenance Window:

Start of Event: 2026-06-21, 08:00:00 AEST End of Event: 2026-06-21, 09:00:00 AEST

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Tuesday 16th September 2025

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance, scheduled 8 months ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-6675

Description: 2 of 2 BCP Failback

Maintenance start time: 16 September 2025, 1:00 AM AEST Maintenance end time: 16 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Saturday 13th September 2025

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance, scheduled 8 months ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-6674

Description: 1 of 2 BCP Failover

Maintenance start time: 13 September 2025, 1:00 AM AEST Maintenance end time: 13 September 2025, 5:00 AM AEST

Impact: Estimated 10-15 minutes outage in the first hour

We will email you at the beginning and end of the maintenance period.

Wednesday 10th September 2025

No incidents reported

Tuesday 9th September 2025

No incidents reported

Monday 8th September 2025

No incidents reported

Sunday 7th September 2025

No incidents reported

Saturday 6th September 2025

No incidents reported

Friday 5th September 2025

No incidents reported

Thursday 4th September 2025

No incidents reported