System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7230

Description: To perform system security updates

Maintenance start time: Monday, 20th April, 2026, 23:00 AEST

Maintenance end time: Tuesday, 21st April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7229

Description: To perform system security updates

Maintenance start time: Tuesday, 21st April, 2026, 23:00 AEST

Maintenance end time: Wednesday, 22nd April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Sunday 16th April 2023

No incidents reported

Saturday 15th April 2023

No incidents reported

Friday 14th April 2023

Telstra Integrated Messaging for NAB - Network / Supplier Notification - RESOLVED

We would like to inform that the Operator resolved their issues and the services are fully recovered.

We are still performing some tests.

Impacted Services: SMS

Telstra Integrated Messaging for NAB - Network / Supplier Notification - INITIAL

Dear Customer,

We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Outage

Impacted Services: SMS delivery outage towards Vodafone at their end, no other carriers are impacted.

Customer Impact: Medium

Thursday 13th April 2023

No incidents reported

Wednesday 12th April 2023

No incidents reported

Tuesday 11th April 2023

No incidents reported

Monday 10th April 2023

No incidents reported