System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7230

Description: To perform system security updates

Maintenance start time: Monday, 20th April, 2026, 23:00 AEST

Maintenance end time: Tuesday, 21st April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7229

Description: To perform system security updates

Maintenance start time: Tuesday, 21st April, 2026, 23:00 AEST

Maintenance end time: Wednesday, 22nd April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Sunday 5th March 2023

No incidents reported

Saturday 4th March 2023

No incidents reported

Friday 3rd March 2023

No incidents reported

Thursday 2nd March 2023

No incidents reported

Wednesday 1st March 2023

Telstra Integrated Messaging for NAB - Notice of Emergency Maintenance - FINAL, scheduled 3 years ago

Dear Customer,

We are writing to inform you that we have completed the emergency maintenance work on Telstra Integrated Messaging for NAB.

Maintenance start time: 01/03/2023 - 20:00 AEDT

Maintenance end time: 01/03/2023 - 20:31 AEDT

Impact: No Service Impact. Wildcard certificate is updated.

Telstra Integrated Messaging for NAB - Notice of Emergency Maintenance - START, scheduled 3 years ago

Dear Customer,

We are writing to inform you that the emergency maintenance work on Telstra Integrated Messaging for NAB is about to start.

Our team will notify you after the work has been completed.

Tuesday 28th February 2023

No incidents reported

Monday 27th February 2023

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - START, scheduled 3 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Telstra Integrated Messaging for NAB is about to start.

Change reference: PCR-4850

Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain

Our team will notify you after the work has been completed.

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance - FINAL, scheduled 3 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on Telstra Integrated Messaging for NAB.

Change reference: PCR-4850

Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain.

Maintenance start time: 22/02/2023- 20:00 AEDT

Maintenance end time: 22/02/2023 - 21:01 AEDT

Impact: No impact