System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7230

Description: To perform system security updates

Maintenance start time: Monday, 20th April, 2026, 23:00 AEST

Maintenance end time: Tuesday, 21st April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7229

Description: To perform system security updates

Maintenance start time: Tuesday, 21st April, 2026, 23:00 AEST

Maintenance end time: Wednesday, 22nd April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Friday 6th May 2022

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance, scheduled 3 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Change reference: PCR-4074

Description: Wildcard certificate update for all sub-domains for the sopranodesign.com domain

Maintenance start time: 06/05/2022 - 22:00 AEST

Maintenance end time: 06/05/2022 - 23:30 AEST

Impact: No Service Impact is expected, however customers are to confirm if this certificate is maintained within their security store.

We will email you at the beginning and end of the maintenance period.

Sunday 17th April 2022

No incidents reported

Saturday 16th April 2022

No incidents reported

Friday 15th April 2022

No incidents reported

Thursday 14th April 2022

No incidents reported

Wednesday 13th April 2022

No incidents reported

Tuesday 12th April 2022

No incidents reported

Monday 11th April 2022

No incidents reported