System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7230

Description: To perform system security updates

Maintenance start time: Monday, 20th April, 2026, 23:00 AEST

Maintenance end time: Tuesday, 21st April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7229

Description: To perform system security updates

Maintenance start time: Tuesday, 21st April, 2026, 23:00 AEST

Maintenance end time: Wednesday, 22nd April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Friday 9th July 2021

No incidents reported

Thursday 8th July 2021

No incidents reported

Wednesday 7th July 2021

Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Telstra Integrated Messaging for NAB has been restored.

Event description: NAB1 Incident

Impacted Services: Web portal messaging on NAB1. API's failed over successfully to NAB2 and were not impacted

Start time: 07/07/2021 - 12:04 AEST

End time: 07/07/2021 - 12:37 AEST

Please accept our apologies for any inconvenience caused.

Telstra Integrated Messaging for NAB - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing a service issue with Telstra Integrated Messaging for NAB.

Event description: NAB1 Incident

Impacted Services: To be confirmed

Start time: 07/07/2021 - 12:04 AEST

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Tuesday 6th July 2021

No incidents reported

Monday 5th July 2021

No incidents reported

Sunday 4th July 2021

No incidents reported

Saturday 3rd July 2021

No incidents reported