System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7230

Description: To perform system security updates

Maintenance start time: Monday, 20th April, 2026, 23:00 AEST

Maintenance end time: Tuesday, 21st April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Telstra Integrated Messaging for NAB - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform for NAB.

Reference: PCR-7229

Description: To perform system security updates

Maintenance start time: Tuesday, 21st April, 2026, 23:00 AEST

Maintenance end time: Wednesday, 22nd April, 2026, 02:00 AEST

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Friday 4th June 2021

No incidents reported

Thursday 3rd June 2021

No incidents reported

Wednesday 2nd June 2021

No incidents reported

Tuesday 1st June 2021

No incidents reported

Monday 31st May 2021

Telstra Integrated Messaging for NAB - Notice of Emergency Maintenance

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Telstra Integrated Messaging for NAB.

Description: NAB 2 - *sopranodesign.com certificate renewal

Change Reference: PCR-3087 / CHG000236773

Maintenance start time: 31/05/2021 - 21:00 AEST Maintenance end time: 31/05/2021 - 22:00 AEST

Impact: No service disruption

We will email you at the beginning and end of the maintenance period.

Telstra Integrated Messaging for NAB - Notice of Emergency Maintenance - FINAL, scheduled 4 years ago

Dear Customer,

We are writing to inform you that we have completed the emergency maintenance work on Telstra Integrated Messaging for NAB.

Description: NAB 2 - *sopranodesign.com certificate renewal

Change Reference: PCR-3087 / CHG000236773

Maintenance start time: 31/05/2021 - 21:00 AEST

Maintenance end time: 31/05/2021 - 22:00 AEST

The change was rolled back. We apologize for any inconvenience this may have caused and the delayed notification.

Telstra Integrated Messaging for NAB - Notice of Emergency Maintenance - START, scheduled 4 years ago

Dear Customer,

We are writing to inform you that the emergency maintenance work on Telstra Integrated Messaging for NAB is about to start.

Description: NAB 2 - *sopranodesign.com certificate renewal

Change Reference: PCR-3087 / CHG000236773

Our team will notify you after the work has been completed.

Sunday 30th May 2021

No incidents reported

Saturday 29th May 2021

No incidents reported