System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues
Scheduled Maintenance
Telstra Integrated Messaging for NAB - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Impacted Services: International message delivery

Maintenance Window:

Start of Event: 2026-06-21, 08:00:00 AEST End of Event: 2026-06-21, 09:00:00 AEST

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Friday 1st February 2019

No incidents reported

Thursday 31st January 2019

No incidents reported

Wednesday 30th January 2019

No incidents reported

Tuesday 29th January 2019

Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing connectivity issues with Telstra Integrated Messaging for NAB, as a result you may have noticed delays or an inability to send and receive messages.

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: 29/01/2019

Time: 03:00 PM AEDT

Impacted Services: Incoming messages will continue to be delivered, outgoing messages will be queued.

Description: One of our HTTP connections used for incoming messages (Mobile Originating) is experiencing connectivity issues.

Notice of Service Impacting Issue - UPDATE

Dear Customer,

We are still experiencing connectivity issues with Telstra Integrated Messaging for NAB.

Our engineers have identified the issue and are working to re-establish full service as soon as possible.

Please accept our apologies for any inconvenience caused.

Notice of Service Impacting Issue - UPDATE

Dear Customer,

Messages are currently being processed and we are not observing any issues.

Our engineers are monitoring the services.

We will keep you informed and apologies for any inconvenience caused.

Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the system has been restored and the services are fully recovered.

Please accept our apologies for any inconveniences caused.

Monday 28th January 2019

No incidents reported

Sunday 27th January 2019

No incidents reported

Saturday 26th January 2019

No incidents reported